Refund & Cancellation Policy

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As our trivia nights have limited seating, we confirm final arrangements and attendance with our venue partners in advance. Once seats are reserved, the venue blocks them out specifically for our event, which means they may no longer be available to other customers.

Because of this, the following refund policy applies:

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More Than 7 Days Before the Event

Cancellations made more than 7 days before the event are eligible for a full refund.

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Within 7 Days of the Event

Cancellations made within 7 days of the event are eligible for a 50% refund.

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Within 72 Hours of the Event

Tickets are strictly non-refundable within 72 hours of the event start time, as attendance and seating arrangements would already have been confirmed with the venue.

This includes cancellations due to changes in personal plans, illness, late arrival, or inability to attend.

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Ticket Transfers

If you’re unable to attend, you may transfer your ticket to another person instead. Please contact us before the event if attendee details need to be updated.

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No-Shows

Guests who do not attend without prior cancellation will not be eligible for a refund or event credit.

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Event Cancellation by 23Afters

If an event is cancelled by 23Afters, guests will receive a full refund.

If an event is rescheduled, guests may choose to attend the new date or request a full refund.

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Exceptional Circumstances

We understand that unexpected situations such as emergencies may arise. In such cases, we are happy to review requests on a case-by-case basis and may offer flexibility at our discretion.

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Refund Processing

Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

By purchasing a ticket to a 23Afters trivia night, you acknowledge and agree to this refund and cancellation policy.